The NCR Retail Online Integration Agent automatically transfers your items, categories, customers, orders, and more between your NCR Counterpoint system and your NCR Retail Online store.
The Integration Agent resides on your Counterpoint system and watches for changes that need to be transferred. Data automatically uploads from Counterpoint to your online store every 30 minutes, while new online orders and customers download to Counterpoint every 15 minutes.
- Make changes once
Catalog information (items, prices, quantities, etc.) comes directly from NCR Counterpoint so you don’t have to maintain data in multiple places. A new item only needs to be added one time and pricing changes automatically update your online store as well.
- Eliminate re-keying orders
Online orders are downloaded automatically to NCR Counterpoint with the push of a button. This eliminates the need to re-key orders and reduces overhead.
- Inventory quantities update automatically
With NCR Retail Online, your online catalog is always up-to-date. Inventory quantities upload automatically from Counterpoint. Eliminate the need to manually run any upload/download processes and lower labor costs while improving customer experience.